Presenting the 'Business Outcomes'
model only from iGATE.
Your business demands results. It's what you are paid to deliver. Why should your expectations from your outsourcing partner be any different? That's the problem with the 'Time & Material' outsourcing services model. It expects you to pay for the execution of the service and not for the results it promises to deliver.
In Business Outcomes model you pay only for results and not for the efforts. So you and your partner is working towards the same goals.
For example, if we are running mortgage loan origination process for you and you do not fund any loan in the month, you do not pay us anything.
True partnership drives Results.
Accountability for the aligned results requires us to continuously measure our progress against goals that enables us to deliver significant benefits to you. That is the foundation of true partnership.
You don't pay for inflated time costs. You don't pay for hollow promises. You pay for market results. Only when you succeed we do. But a true partner shares the rewards and risks.
We share the Risks.
Here are a few ways we can help you reduce risk and achieve results:
Reduces Risk From Demand Variation: We scale up or down based on market demand. This much needed flexibility ensures that you never lose an order due to a lack of capacity but also do not overpay for excess capacity. So your costs are truly variable.
Reduces estimation risk: Now the headache of estimation of the project is not yours. You do not have to worry about the scoping of resources, materials, etc. that worry is ours.
Reduces Technology Risk: You do not have to bother about the risk of technology. It is borne by us. We have already invested in and perfected the best-in-class technology and process, so you do not have to worry about technology performance or obsolescence.